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fibre Optic put in yesterday and connection drops constantly on video calls

barlowan
Visitor

‎29-11-2024 05:36 PM

With BT we were given a couple of boosters which solved the problem when we had this does EE do this, does anyone know. I am so disappointed at the moment. It feels like I have got something worse than what I had 

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6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎29-11-2024 05:56 PM - edited ‎29-11-2024 05:57 PM

EE will provide up to 3 WiFi extenders for £10 pm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JimM11
Brilliant Contributor
Brilliant Contributor

‎29-11-2024 07:09 PM

@barlowan Link below in case you need.

Smart WiFi and Smart WiFi Plus Terms and Conditions | EE

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XRaySpeX
EE Community Star
EE Community Star
In response to JimM11

‎29-11-2024 08:14 PM

EE Smart WiFi and Smart WiFi Plus T&Cs

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JimM11
Brilliant Contributor
Brilliant Contributor
In response to XRaySpeX

‎29-11-2024 08:28 PM

@XRaySpeX That's the trouble, if it is £10 for the wifi 7 addon, why would one not just go for that. 

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XRaySpeX
EE Community Star
EE Community Star
In response to JimM11

‎29-11-2024 08:39 PM

@JimM11 : Cuz you can't use it in the garden 😉 .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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JimM11
Brilliant Contributor
Brilliant Contributor

‎29-11-2024 08:42 PM

You can if it will reach, or you can bring the garden inside.

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