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broadband

Chany6
Visitor

‎02-01-2024 02:05 PM

since the new update to ee app and online I  can not seem to be able to  look at my broadband plan on when it is ending. I really want to know since i am not wanting to stay with ee due to the problems iv had with the broadband , My phone contract on the other hand never had a problem and will keep but please can someone help me try and find where my broadband plan is thank you

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XRaySpeX
Grand Master
Grand Master

‎02-01-2024 02:22 PM

Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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