Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello Two days ago I had Fibre Max 500 installed. Installation was a good experience from Open Reach..issue I am trying to overcome is to find a compatible third party router to replace the supplied Smart Hub.Cut a long story short, I have a complex ...
I have appointment today to get my broadband fitted in today and was wondering if it’s still going to happen
I have had exactly the same problem. When EE switched me in store they told me the same. They said they would arrange the switch and I have the paperwork to support this. EE however refuse to end my broadband contract with them and so I am paying for...
I have been a loyal ee customer for years. Always impressed by customer service. To upgrade and leave ee I waited for 30 mins only to be told no good deals to be done even though I have no functioning wifi at present and have mobile phone and home br...
Hello How can I change Adult on the WiFi?
My home broadband is less than 1Mbps. Should be 30! Who do I call - and how?
I am looking at the so-called upgrade options / plans for broadband and landline.to be able to see if better / worse than current deal I need to know if the deals offered are Inclusive of Vat ?Also, what penalties if need to opt out of 24-month contr...
Hi all,Have seen a few of the posts on here but none seem to relate to firewall routers.Just wondering if anyone on here can recommend an EE-compatible (on Fibre Plus package) modem to use as a bridge modem for my firewall router, as tried a Draytek ...
Help!I've been with EE years for wifi, phone and mobile. We are fairly rural so we have limited provision of anything faster than 19!Up to Feb 2022 wifi coverage around our home was OK with extenders. Then it just wouldn't reach our bedroom, 7 metres...
