Modem recommendation for firewall router

Roots71 · ‎24-09-2022

Hi all,

Have seen a few of the posts on here but none seem to relate to firewall routers.

Just wondering if anyone on here can recommend an EE-compatible (on Fibre Plus package) modem to use as a bridge modem for my firewall router, as tried a Draytek Vigor 130 and couldn't get it working even with specialist router engineer. Spent several hours trying to make it work as it was (supposed to work "out of the box"), changing a few settings based on EE recommendations, and also doing factory resets but none of it worked.

Also put in @FS username and password into the firewall router.

Would really appreciate any recommendations based on actual experience as currently using the Smart Hub as a kind of bridge but with WiFi turned off. It works but from a security standpoint not the ideal solution.

Thanks!

XRaySpeX · ‎24-09-2022

The Draytek Vigor 130 is as good as any & should work in your situation. Standalone modems aren't overly common.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎24-09-2022

What firewall router are you talking about?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Roots71 · ‎24-09-2022

Is there any way I can private message you?

Mustrum · ‎24-09-2022

Assuming you are on the up to 78Mbps package, the Vigor 130 should work fine.

As you say its working with the Smart Hub, suggests you did not set up your router correctly, so trying another modem is likely to produce the same issue.

You mention adding @FS - suggests you are not sure of your username and password.

XRaySpeX · ‎24-09-2022

Click on the envelope icon @ top R & then on the little pen on pad icon against Inbox.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

XRaySpeX · ‎24-09-2022

Most routers include a firewall. In that respect your router is like all others. The Draytek Vigor 130 should work with it on EE Fibre Plus.

You mentioned the BB username and password. That is most likely the setting to get wrong. Where you able to work out the pwd?

In Home Broadband settings you'll find almost everything you need to set up your own router.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Roots71 · ‎24-09-2022

Hi - provided un & pw by EE so couldn't get these wrong.

XRaySpeX · ‎24-09-2022

In the modem is there a setting for VLAN ID? Make sure it is set to 101.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Mustrum · ‎24-09-2022

@Roots71 you can double check your username by logging into your EE router, the paword is the username without PRODUCTION and @fs.

The 130 settings are in this link. https://www.draytek.co.uk/support/guides/kb-vigor-130-bridge

Your router needs to be set for PPOE with your EE username and password, you can use your preferred DNS .

Hope this helps

XRaySpeX · ‎24-09-2022

@Mustrum wrote:

the paword is the username without PRODUCTION and @fs.

You keep forgetting the "HQNPASS" prefix.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)