Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm looking for recomendation about router to use with FTTP.I'm thinking about Draytek as know this company, they are doing realy good products.I would like to have better control over network at home, current hub plus not allowing this.
No Streaming connection to my tvs (Netflix etc), no connection to 2 of my Tablets & no connection to my Kasa plugs. I have rebooted & updated apps etc to no avail.I'm unhappy....my partner after 2 weeks away working is not gonna be pleased. Also it's...
i just got a new boardband and only 2 device connected but the phone when run facebook or youtube the computer got lots of ping spike[10ms to 90ms].Do you have any solution ? there is no Qos in the setting and port forwarding not work at all.60mbps i...
Unable to view outgoing call list in mobile app
Good morning everyone, hope you're well. I hope some helpful Moderator can help me as I’ve been going in circles since April 4. I had received an email to explain my BT Halo 3 900 contract was ending on May 17 and to consider joining new EE. So I cal...
Hi,I've just migrated to EE from BT on a 1Gbps, full works plan. I have just recieved my new smart hub plus and a smart wireless plus extender. I know this supports WiFi 6 but I have no idea if it's a tri-band hub or not and uses a separate wirel...
I recently placed an order for broadband and telephone but decided I no longer required it, as my speeds with BT are far faster than what EE is offering, and with having a full schedule with a variety of appointments mainly medical and unable to acco...
I ordered my broadband on the 12/12/2023. I have been with EE for a very long time! The engineer didn’t come out till the 10th of April. I had to unfortunately postpone my university course due to not being able to do my essays etc as had no internet...
Hello so the problem is that I made an order for broadband/landing (wifi) I am waiting from 9 of April and when I check the tracking order option it says that they will come on 13 of June I was just wondering if anyone else have been waiting for that...
