Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is there an internet connectivity problem at the moment? For the last few hours my connection has been up and down every few minutes. It has been doing this occasionally for the last month or so. I recently had Openreach repair a faulty connection to...
I’m still waiting to get broadband connection as a new customer . Will take the best part of a month to be connected . In fairness to EE they have given us free unlimited data to use as hotspot which regularly drops out. I hope this isn’t an omen of ...
Think I'm going to move to a different provider
Hello. I’ve just upgraded my internet from BT to EE. will EE let BT know or will I have to contact them to let them know of the change? thank you
My router has all of a sudden started flashing aqua and have no internet. Checked all cables and reset router etc with no joy. Any help?
Welcome writes about the termination of the contract I do not agree with the amount charged because no one told me that taking the second internet connection will be canceled the contract with BT now I have huge problems because BT has terminated the...
My broadband service keeps cutting off and then back on for about 5 to 10 minutes. It’s really annoying especially when watching a movie or a documentary about David Attenborough for my kids. It’s now got to the stage where I am thinking of joining a...
Any time I load into an online multiplayer game on my broadband it crashes the connection, it works fine for any other use. Any Ideas?
Hi there! I am currently signed up with EE for Fibre Max 900, with 900down and 100up. However on the router manager the WLAN Link speed is showing as 100Mbps, and the downstream and upstream rates are both saying 100Mbps instead of 900/100. Is there ...
