Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44189 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85536 Views
  • 11 replies
  • 12 Helpful

Resolved! Can you move mid contract without penalty

I'm looking for a broadband supplier - I will be moving to a rental property for about 6 months. The issue is most of these providers have 12 or 24 minimum contract.  Question - if i did opt for a EE contract can you move home and take your contract ...

binky7 by Investigator
  • 626 Views
  • 1 replies
  • 2 Helpful

Gfast, EE, Disconnects from the WAN Side

Posted in the open: @Trillian796 wrote: This is going to sound crazy. But if you forget the 2.4G wifi network (and keep the 5G SSID), especially if you have an IPhone SE(2020) then the disconnects reduce dramatically. sorry for the PM spam but ...

XRaySpeX by EE Community Star
  • 534 Views
  • 4 replies
  • 0 Helpful

White router

Hi, the other day I got the advertisement to upgrade my broadband with the new white router, I asked by phone to upgrade my fiber and get the new white router. the girl I spoke to told me there was no problem, it was free and I would receive it in 3 ...

EE Full Fibre - A Few Questions

Hi, So I have just given Virgin notice on all of my services after 4 years, as they couldn't meet my price expectations.I have EE mobiles and so the discount and extra data available on EE are tempting. I've seen on here that you can use your own rou...

daveuns by Investigator
  • 1066 Views
  • 6 replies
  • 4 Helpful