Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Part 1: My EE Smart Hub was down, I was connected to the WIFI but had no BB and the light in the SH is flashing Turquoise. This query was part of another thread which possibly deserves a thread of its own if @XRaySpeX or @Mustrum can please merge as ...
Hello, I have just received my new router under order number 33966675. The supplied transformer seems to have a fault, I have temporarily rectified this by using a transformer from another device in the house but this can only be a short term / tempo...
Anyone else got an outage in the South-East (BN or RH postcodes) our smart hub has been on solid red for an hour now
My landline phone is showing "Out of range" How do I fix this please?
Broadband was supposed to be connected and switched over today. Engineer came but couldn't complete it because the cherry picker was unavailable. Engineer was going to get back to me with a day and time to complete the job, no reply. Spoke to an EE c...
Hi Can anyone tell me if you can get gigabit wifi speeds with the EE Smart Router? I recently upgraded to the EE 900 package, which has been an incredible step up from my sub 2 MB/S copper line! However, when using wifi I can't get speeds over 550 M...
HI I have been with EE not even 24hrs yet and had more problems then internet after being on the phone to the helpful staff we got it all working until the next morning my router is just flashing blue and have No internet again.Have the ee smart Wifi...
I would like to upgradeFibre Plus Broadband with landlineAverage download speed 67Mb/s £30.59 per month• Landline• Landline with PAYG Calls• 24 month contractBut I hope that the Internet will not be disconnected during upgrade?Thanks
Hi, as of yesterday 30th March, our landline stopped working. Our EE hub/internet is fine but our landline phone is Completely dead, No dial tone, not even when it is the only thing connected in to the ‘test’ socket. Also borrowed a friend’s phone an...
Hi there, I have just started a new contract with ee broadband, I was previously paying £51 pound out of contract not realising that I could upgrade and actually pay less!Can you please tell me when I will start paying the new cost of £34.23 per mont...
