Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have just had a call from 01942 901150 with a very nice lady who was asking lots of personal questions about my broadband. I didn't give too much away but she is scheduled to call me back later when I have my bank card with me. Is this a gen...
Hi We had our broadband and landline connected today - the broadband is working fine however , the landline doesnt appear to be receving incoming calls but we can make out going calls ?
Can't find my BB contract end date. I thought it was under Shop but can't see it. Anyone know where I can find it? Otherwise I will have to trudge to the shop and ask them. I know my contract is up soon and desperate to get a cheaper deal. Fed up! Fe...
On moving to my current address 3 years ago i joined EE broadband, due to an inactive line to the property EE had to arrange for a new line to be installed. The address is slightly incorrect on the Database when doing a search with any broadband prov...
B.T broadband
Hello there,my current speeds in smart hub settings are:Downstream sync speed: 39.999 MbpsUpstream sync speed: 9.999 MbpsUpload works perfectly each time I test, however download speeds never exceed 35.6Mbps, that's via Ethernet cable with no other ...
Hey all.Im recieving poor service at the moment, i have a sogea connection. I dont expect 100% like i may have in the past when i hosted my own services (Minecraft servers and peer to peer gaming) but i dont really expect multiple disconnect a day. O...
After a phone call from EE yesterday I decided to change my deal with plusnet to EE. I was told that despite still bring under the contract period that there was no penalty payment changing between the 2 as they are all under the bt umbrella. Later I...
Can anyone help me change my wireless passcode
Hi folks, I just had 500mb fibre installed a few days back and using the standard smart hub from EE, I was trying to perform a speed test in the EE Home app after I had setup my few devices , TV, Xbox, 2 iphoes and firestick. The speed test beings bu...
