Post here to ask/answer questions around home broadband and landline
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Please could you tell me why I am paying over £24.00 for my digital phone and £74.00 for braodband.I was with BT since 1969 and my bill came to just over £72.00 for both?Patricia Goodall
Should there be a dial tone when an old phone handset is connected via a device adapter?The handset has a dial tone when plugged into the socket at the back of the router, rings & works OK. When plugged into the device adapter it rings OK when teste...
Ive just recieved my new EE router for Broadband, i am currently with a nother supplier with EE switch over taki g place on 20/11/24, when do i plug in my new EE router??Can that be done now without losing connection with my current supplier or does ...
I was advised that a new order would be raised by EE soon however I have been unable to obtain this and am having difficulty in managing to get an EE guide to deal with this.Brian
How to connect to ee network with box as waiting to get broadband installed in mean time I got hybrid I can't work out how to connect to network with connect to wall
Hi Posted before as my 91 year old mum is still receiving absolutely appalling service from EE and is fearful of making outgoing calls after moving into care facility 2 months of signing up as a BT customer and still problems with EE contract never g...
I’ve requested a call log request for the last week about a week ago and still haven’t received it [Mod edit: Move to own thread & add title]
My area has just been upgraded to full fibre. At present, the deal offered by EE for Fibre 36 Essentials and Fibre 150 Essentials is £29.99/mth. However, as I moved from BT to EE, I have a discount on Fibre 36 of £5.Can I be upgraded to Fibre 150 at ...
I have my broadband through openreach/sky & an iphone 7. recently my phone has stopped connecting to the internet - I can get Wi-Fi and but no internet connection. I have rebooted everything several times & rest my phone's network settings but nothin...
I have an unlimited data plan at home. I want to know typically how much data I use. This is because I will be going abroad and will buy a temporary e-SIM for a week. I need to know my typical data usage so that I can make a good choice.I went to ...
