Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE provides a Battery Backup Unit (BBU) to our vulnerable customers with Digital Voice, so the broadband Hub still has power if there’s a power cut at your address. This is so you can still make emergency calls from your Digital Voice phone or connec...
What a joke this EE website. Registering, I had to enter my user name. Did so but not accepted. Seems like they meant my password, which worked!I was like many others I imagine switched from BT to EE without one's agreement.. My contract with BT woul...
where i can find my home broadband details?
is there an issue in the ky16 area? In the last few days, my broadband has kept dropping out.
Hi I am looking to switch to EE for my broadband but I need to know if their routers can be used as modem only as I wan to use apple timecapsule as the router.Any thoughts or experiences?
Hello. I have an EE smart wifi connected via ethernet to a BT hub 2. The smart wifi is showing as connected but I'm not convinced devices are accessing this instead of the router for wifi, even when the device is right next to the smart wifi. I've...
Hi. I have been trying to import some VCF into the hub (DV land line), but I keep getting the error aforementioned. Any clues? I have spotted a similar thread and checked the VCF file in Notepad++ in Windows. It has the CRLFs and it is UTF8 encoded....
If I switch to EE broadband will I loose my Careline personal alarm service.
This is an ongoing problem, which I encountered last time my credit card expired. I received an email from EE telling me that my card was about to expire. The online system will not allow me to either remove the existing card or add a new one.When I ...
Why are EE so uncompetive on price in comparison to competitors?.Is it because a large tract of their customer base just renew blindy?
