Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can someone advise the penalty charge for cancelling within a 2 year contract?
I moved to EE a couple of months back, the migration from BT at the time was seamless. I wasn't particularly happy with BT as my existing broadband had been un reliable for best part of two years. Eventually a BT engineer was dispatched and found an ...
Setting up Smart Hub Plus but cannot connect my digital phones and smart TVs to the hub. I press the WPS button but it does not flash. My connection to my desktop computer is fine but this is direct by cable to the hub. Is the hub faulty?
I placed an order for Full Fibre Gigabit Essentials back on the 27th September. I didn't hear anything on this order other than a couple SMS messages stating there were delays in confirming the engineer installation date. However, It was only last we...
Hi, is there anyway I can turn off my Wi-Fi when I’m away from home by my mobile phone
I have my WiFi 7 router for a few weeks now and all was ok, yesterday had to unplug my Philips tv and Alexa echo show after pluging in and restarting the tv I found on the apps iplayer tvx and 4 would not open alother aps are ok next restarted alexa ...
I had the new 1.6gbit service installed on the 15th of October, the was no previous line to the house so it is a brand new install. On the 25th I got the dreaded LOS light and no connection.After communicating with ee, they advised thelat they would ...
Hi Community, my wi-fi keeps dropping out, my daughter switched off the router for a few minutes and back on (earlier on) and it seemed to work again for a short time. She’s now in bed and I’ve got limited mobility so I can’t get to it to do it again...
the phone attached to the adaptor rarely has a dialling tone, unless i unplug, replug in the adaptor. engineer visited, ee refreshed the networ. it lasted only a week. now, a long , long wait to speak to someone
I have recently switched to EE broadband form Virgin. The serice is much better. But I keep having difficulty accessing my Marcus UK bank account and also ITV X. Both dispaly a message that I am abroad when I am actually in London. I have checked my ...
