Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all, I have seen this query a few times in different ways but nothing has helped.Basically, my laptop (running windows 11) has previously been connected to my EE WiFi, but the last few days it has refused to connect and won't even recognise that m...
We were connected Friday and already we have been billed is that usual?
I signed up to have BB on 11/10. I was told it would be installed in my new place as I was moving on 5/11. Since then 2 of my orders have been cancelled for a reason EE can't even tell me, mind you I work from home and in urgent need of BB. My 3 orde...
Having been sold full fibre and persuaded to move landline to digital at the the first test EE are found wanting. BT landline on copper work in power cuts, BT broadband worked when power came back. We have no broadband, EE support is closed during on...
Has anyone lost internet connection in Downham, SE LONDON.
So my WiFi started playing up and I had all the family moan at me. I complained to EE, they told me everything was ok there end. They reset my router to factory settings to try and iron out any glitches. The problem now is that my boosters and stuff ...
i paid for my broadband 2 times i paid ces app earlier than my day of worship and they also withdrew my day of worship today what should i do to get my money back
Hi, I represent a small scout group in our coastal town and we are running a number of programmes with young people between the ages of 6-18 years old that include digital inclusivity as some come from deprived backgrounds. We have our own premises b...
I have just switched from BT to EE after receiving an email from BT, as I need 7 Halo discs to cover my old Cottage with 2ft + thick stone walls, I have to mainly feed the discs on Cat6 cables. Because of this I asked the advisor several times are th...
Called BT due to ongoing problems with broadband (we’re not in a full fibre area). Advisor told us EE regrade would help, so engineer came and connected the new EE hub & boosters. I’ve not received any documents and I’m unable to view anything relati...
