Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi , everytime I try to watch itv on my fire stick it keeps freezing
Hello, I’m thinking of changing to we from Vodafone. I have an early exit fee from my current provider but we have said they will give a switching credit. Just wondering how that works and if they give that to my current provider or if it’s a credit ...
Does the EE Smart WIFI Plus unit support Power over Ethernet (PoE)? So that the unit does not need to be plugged into a power socket?
HiI've was previously with BT and then switched to EE and received a new router several months ago and ever since then when i'm working from home using he VPN the speeds are extremely slow to open documents and applications. I mentioned this to my I...
HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...
My WiFi all of a sudden died. Now the hub just flashes green then goes solid green and back to flashing. Tried turning the power off. I've tried the reset button which seems to do nothing at all ?
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
when i signed up for EE broadband i was told they would deal with the switch and pay off my provider i was already with but i don’t know how to get this sorted ?
I reported a fault with my broadband yesterday, and they said it was external. They gave me a case number, but how can I track the progress?
