Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So we had a power cut overnight. Powered everything off then back on again. Initially, the smart hub router worked fine, however, I couldn’t get the 2 booster boxes to connect. Later today, the smart hub keeps loosing connection. EE have said the pow...
Where do i find my wan ip i and find it on the ee hub manager
Hello, I've ordered an EE broadband, but would like to keep my BT landline phone and number. Is this possible? Will the BT phone line work after I install the router?Any help appreciated!Thanks.
I am trying to find a phone number to arrange for the master socket to be relocated in my home and I am going around in circles trying to find out who to contact. I keep getting texts which I dont understand and I really just need to speak to a real...
I had been waiting the last 4-5 years for Fibre to my home , got a mail from BT " good news we are now able to provide a fibre connection to your home " so I signed up .IMHO I was mislead I lost the free calls and spam blocking and then they rais...
Hi I have received an email that I think maybe a hoax from no-reply@inform.ee.co.uk but I wanted confirmation. It could be genuine but it is not addressed to me personally. Anyone else had an email? Thanks
Hi all,I switched to EE from BT in December 2023 and due to a billing error on EE’s side, I wasn’t actually charged for over a year. At the time the mistake was noticed and corrected I was told I wouldn’t owe them anything back and going forward I wo...
I live rural and many times have no signal at home or out and about. I will change my mobile provider to EE from Three once my current contract ends. But in the meantime, is there a way for my phone to connect to a hotspot when out, not a problem a...
Sorry I don't really know how to word the title because I was a bit confused by what the engineer was telling me.I signed up for a new phone contract a couple of weeks ago and was asked about my broadband provider (Virgin) and was offered FTTP throug...
I recently switched from Lit Fibre to EE and unfortunately have had some unexpected issues when dealing with EE regarding their promise of paying early termination charges from a previous provider.Initially I went on to the EE website to enquire abou...
