Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am also betting this issue with my router, I have Smart hub pro and smart Wi-Fi Pro Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS s...
I’ve just today changed my broadband and Tv from BT to EE. I’ve had a text to advise it has now changed, but no information on a password for the EE internet, I’m still on BT internet. My hub hasn’t been changed, I was advised it would automaticall...
I have just had full fibre fitted to my home guaranteeing 425Mbps download speed, yet my desktop achieves only 3.33 Mbps when I run a speed test. My desktop is upstairs away from the router but I have an EE booster just along the landing from my desk...
Hey folks, so I am a BT customer, and have just recieved a smarthub 3 and moved to full fiber. Graet, all working, no problems. However, I want to look at my account details. I log in to BT, and all it does is try and sell me an upgrade. I come over ...
Hi,So, I had to reset my smart hub plus and before the reset I could change my security settings on the main Wi-Fi network to WPA2 and didn’t have to use the compatible Wi-Fi network. But now the main Wi-Fi only allows WPA3? no option for WPA2 .I kno...
EE app tells me I have altered the aqua light successfully BUT the light stays the same. It is too bright. The router is fine. Chat of little use. Can anyone tell me how to alter the light please?
I have a Lenovo Yoga 500 laptop which is a few years old but it is not detecting my broadband router.When I had BT broadband it worked fine but I now have EE broadband and since installation of the router it no longer detects the new router.The avail...
Has anyone recently renewed their broadband with ee ,agreed a monthly price of £34.99 .Then I receive messages that my broadband bill is £47.14 .I call EE after the first time and get reimbursed .I get the next bill same again,I call EE and I am told...
I have just got and upgrade to Smart Hub Plus (vs 6). It's working, but I cannot connect to Smart wifi discs which I had on previous router (vs 5). Will the smart discs work with the new router, or am I wasting my time trying to connect?
