Community Activity

Urgent help needed - live chat not working

The EE chat option is not coming up when I log into my app. We are abroad, my partner has had his phone stolen. I have tried to ring EE off my phone, the number is not working. There is no email address. I've tried different numbers, turned my spend ...

Seecam by Explorer
  • 37 Views
  • 5 replies
  • 0 Helpful

Perks account deactivated

Hi , I'm needing my Perks account reactivated , I set it up a couple of years ago & it never allowed my to access it so I gave up. Looking to switch providers now & would like the benefit of my Perks discount. Anyone help please?

Unable to link EE broadband account to EE account

Here’s a summary of what happened: I switched from BT to EE last year, but the migration didn’t go smoothly because I couldn’t link my EE Broadband account to my EE account. I called EE multiple times, but nothing changed, so the waiting game began. ...

Ee prices ridiculous high

Hi, I've been with ee then orange since 2008, but now, and in recent years the prices are nearly double of o2, etc, iam on a £35 contract,  and after speaking to the ee team all there can offer me is a lesser phone than I have, the a series for that ...

AJ1001 by Explorer
  • 32 Views
  • 5 replies
  • 0 Helpful

Webchat

Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks. 

Help24 by Explorer
  • 24 Views
  • 3 replies
  • 0 Helpful

Making emergency calls on a tablet

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...

JMT1 by Investigator
  • 128 Views
  • 12 replies
  • 12 Helpful

Have signal but internet connection not working

HIHere is the problem.The signal bar is full but the internet connection barely works. Can’t use brower or most apps, but messengers and Instagram seem ok. It feels very strange. This situation began from yesterday (31 March, Monday), around 6pm.I ha...

Tingr by Explorer
  • 21 Views
  • 2 replies
  • 1 Helpful

Problem internet,None Apps don't work

HIHere's the problem:Only Instagram, Telegram and other messengers work️Browser, YouTube, navigation don't work️The EE app shows that everything is active and fineI don't know if it's related to my trip a week ago from holiday, I had roaming connecte...

digital home phone

just switched from a landline to the digital service and got two phones what i wish to know how do i get the plus sign when imputing a number