06-02-2024 08:01 PM
My EE broadband account is many years old - long before 2017 - can I change my BT landline to EE or will I have to have a new broadband account - much dearer?
Solved! See the answer below or view the solution in context.
08-02-2024 09:28 PM
@mmrawnsley thanks for the update, I hope the move goes well.
I presume you stuck with ADSL - is that right?
Also what part of the country are you in - just wondering when you are due t move to Digital Voice - BT have plans, but not sure if EE are following the same outline plan - that said my area is due to be done last.
https://newsroom.bt.com/bt-announces-regional-rollout-schedule-for-digital-voice/
06-02-2024 08:25 PM - edited 06-02-2024 08:37 PM
Is your EE BB Fibre or Standard ADSL?
How much are you paying now for your BT landline & what calling plan does it have?
06-02-2024 08:30 PM
Standard ADSL
06-02-2024 08:33 PM - edited 06-02-2024 08:35 PM
You'll have to regrade to new contract with a Call add-on..
07-02-2024 06:40 PM
Do you receive 2 bills, telephone from BT and broadband from EE?
If so then you have what’s called a “Shared Metalic Path Facility” (SMPF) which is a legacy system that hasn’t been available for years where the phone and broadband are supplied by 2 different ISPs over the same line.
07-02-2024 07:05 PM
Hi - yes I pay 2 bills
07-02-2024 07:13 PM
As @XRaySpeX said you will have to regrade your EE broadband but ensure that they take over your BT phone line so that you can keep your existing phone number or you may loose it.
07-02-2024 07:24 PM - edited 07-02-2024 07:30 PM
How much do you pay BT for you landline? What calling features do you have with it?
@Storm500 : I had SMPF with FTTC BB from EE & landline from BT until 2022 when I switched it to "Fibre W/Out Landline" from EE whilst still retaining another landline with BT.
07-02-2024 07:31 PM
I did pay £26.35 but it has shot up to £31.58 - it is PAYG. I use my mobile so that is not the reason for the increase.
07-02-2024 07:45 PM
A PAYG landline with EE for ADSL is free. In other words the line rental is free & you just pay for calls & texts.
Your price with BT seems high. I pay BT £24.50 pm for line rental + Anytime calls to UK landlines & BT Answer 1571.