cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

You are not allowed to view this page

kimijohno
Visitor

When trying to check for my broadband contract end date I try going into broadband subscription on app and I get the you are not allowed to view this page message 

IMG_7666.png

 any help appreciated 

12 REPLIES 12

Thanks for your help 👍

Carola2
Investigator
Investigator

I have this issue too, I can't view the manage section of my broadband in the app. Really frustrating as I've already waited 45 mins to get through on the phone. Just want to report an address change.

Any advice?

XRaySpeX
EE Community Star
EE Community Star

@Carola2 : What EE BB plan are you on? The Manage section of the app only works on EE New BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP