Wifi booster

[EDJGARD]

Hello - we recently switched broadband from BT to EE. We have a four story house, with the hub in the basement and a booster of each of the three other floors. The signal from the booster on the ground floor is strong; the signal from the booster on the first floor is OK; and the signal from the booster on the top floor is very weak. It seems (from the network map on the EE app) that all boosters are connecting (or at least trying to connect) with the hub, rather than linking together. We had the same configuration with our previous BT wifi, but in that case the network map showed those boosters connecting to each other, rather than to the hub. Any suggestions of how I can change the configuration to improve the coverage? Thank you!

[JimM11]

@EDJGARD There appears to be NO method to pre-define the operation of the Smart Wireless boosters to operate in a cascade mode like you are trying to do as previous with the Older BT Router and it's Smart wireless arrangement.

If you have the choice and still have all of the BT Equipment then putting it all back to the way it was before would be your best and quickest option. You will need to post what BT Router and the Smart wireless devices you have, and Also what you have now from EE to replace those devices, the Model of the EE router, and the Model of the EE Smart devices.

[EDJGARD]

@JimM11 Thank you very much for your reply which was very helpful - even if the EE system is rather less helpful!

It will not be possible to reinstate the BT Equipment - it may however be possible to switch my main BT input and hub to the next floor up, from where the signal should (hopefully) reach a booster on the top floor (as well as the immediately adjacent floors up and down). 

[JimM11 · Accepted solution]

@EDJGARD That is a very logical way to do it, the units are capable of going ext to ext, there are a few pics and will link so you can see, just how the OP did it is not known but suspect the wi-fi from the ext is out of reach to the router, the algorithm of how the units try to communicate between each other is just not known and ext to router will always be quicker than ext - ext - router, even though there is a dedicated wireless backhaul in use. Just take a look at the pictures from link below. There are a few of them from frank127.

Broadband & Landline - The EE Community

[EDJGARD]

@JimM11 - Thank you - that's good to know. Really appreciate your quick and helpful responses.