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Resolved! Gift data
Changing Home Hub settings
My Home Hub was recently replaced as the old one developed a fault. I want to access the settings on my new Home Hub but when I use the IP address 192.168.1.254 I see message saying that a secure HTTPS connection is required. When I follow the link t...
Resolved! Released: Smart Hub Pro
Hi allAfter some shop maintenance, the broadband page now confirms the Smart Hub Pro is now available!Included by default with the 1.6gbps tiers and a £10 per month extra for any < 900mbps tiers (which I think is a great price for the spec on paper c...
BT Discs Black with EE
I have just been moved to EE under a new contract, as I need my phone moved to 5G, they told me to do the broadband at the same time as they are all one company.. now they are sending a new smart hub plus.. but I use BT discs and they are not compati...
Cannot make calls after network update
Hi, I have two separate phones on EE, but on different accounts (one is my own, one is my employer's). I received network updates OTA recently, but I've now found that I cannot make outgoing calls on either phone (there's just silence when I try to c...
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Back order
Good morning I ordered a iPhone 15 blue yesterday it’s in a back order but the lady said I’ll receive it with in the 7 days but it says it will be dispatched in 24 hours
Broken dial tone
Can anyone tell me why my dial tone is “broken” I.e. it has breaks in it rather than a continuous tone. My phone is connected into my broadband hub. Can I do anything about it?
Resolved! TV keeps pixelating / dropping out / loosing sound
EE TV was installed on 2rd October. The picture keeps pixelating / dropping out and loosing sound.The sound volume is also poor. Disappointed with this situation. What can be done to stop this happening.
Cheapest home internet broadband for a single person
Hi. I would like to know what is the cheapest home internet broadband for a single widow over 60 years old. I am for more than 10 years with EE. I already have 80GB per month on my mobile phone and I am moving to a new house. I don't need TV and land...
