03-01-2025 02:29 PM
Hello,
I'm on EE's 500/73 full fibre package for a while now and wondered why my upload speed is capped at 65Mbps instead of the advertised 73Mbps? Any comments would be greatly appreciated.
03-01-2025 07:26 PM
@vangeliis You would of got an email when you first took this out. It would state your guaranteed your download speed but not your upload speed as that’s not guaranteed. you get an estimated speed up and down and then the guaranteed download speed.
The email it’s titled Thanks For Choosing EE.
here’s mine
03-01-2025 07:55 PM - edited 03-01-2025 07:56 PM
Mine says:
and EE's website says:
03-01-2025 08:37 PM
@vangeliis In your e-mail this is there too.
More about your broadband speeds
Your maximum download and upload speeds will be 550Mbps and 75Mbps.
Your minimum upload speed will be 10Mbps.
Your broadband technology type will be Full Fibre broadband.
03-01-2025 09:00 PM - edited 03-01-2025 09:02 PM
@vangeliis Website states speed guarantee as 425. It doesn’t state a guarantee of 73 upload. It’s just 73 upload. That’s up to 73 not guaranteed at 73.
and the email you got clearly says an estimated upload of 73 not that it will be 73.