The EE Community

Apple airpod max

Can someone tell me why i can see the apple airpod max’s on the ee store but when i log into my app to add them to plan they’re not showing, they were there a few days ago so wondering if they’re out of stock and if they are how long it usually takes...

EE Mobile Broadband - Poor!

Hi,Just moved to an EE 4G Mobile broadband router after many years of BT stability and everything working 24/7.We stay in a bungalow and the previous router was in the loft and provided great signal across the house, so everything worked. The new EE ...

Compensation for severe service failure

I have endured almost 30 hours of tedious online chat with BT and EE in relation many issues incurred during transition from BT to EE , the way me and my wife have been treated was shocking even making threats about non payment for mobile service whi...

No signal with physical sim card inserted

I have an old Iphone I have been using with an Esim absolutely fine, then this week the signal just went to nothing, I tried reseting the phone everything. I then inserted the phisical sim card I had sent out a month or so ago thinking maybe that dec...

Cannot Activate TNT Sports

Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...

Laptop can’t see wifi

Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...

I am not receiving OTP (one time passwords) from India on my UK mobile number

Making emergency calls on a tablet

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...

EE digital voice with own router

I'm currently with BT with 1G fibre and the BT SmartHub 2.I also need digital voice so have my primary DECT handset plugged directly into the SmartHub 2.I’m about to move to EE on a far better broadband/mobile deal.I’m also planning on switching to m...

BroadBand speed

Hello, i am just wonder if the 900MBPS deal for full broadbrand is good. as of right now i am with virgin media and my speed is 264 i am assuming the EE one is better. can anyone help me decide?