WiFi Controls in EE App still broken for me and lack of control on hub

[Coupec]

Still no WiFi controls through the app, really getting fed up now it’s just been one problem after another. I’m also getting sick of how little control there is over the hub, I have a device that isn’t playing nice with the channel it’s assigned but there is absolutely no way to change it from what I can tell which is a joke, it means my device is effectively useless all because you won’t give the user any kind of control?The lack of DNS settings as well, I’m getting to the point I’m going to cancel under consumer rights because I’m not getting the service that was advertised. I shouldn’t have to be spending hours on the phone and internet to try and make our broadband usable, that is by no way an exaggeration. I’ve spent hours. Im honestly starting to feel I’d be better off with a City Fibre provider that is cheaper and you buy your own router. If I’m wrong about the channels please tell me and as for the app I’m not the only one is there an ETA on fixes?

[asteaman]

After installing new Smart Hub last week and re installing the app,still no luck in accessing wifi controls.

 

 

 

[Hambroski]

Same issue here. Smart Hub supplied in May. WiFi Controls will not allow the app to pair same error messages as above users.

[Kanerog420]

Can you tell me how to change my internet password. Someone is tapping in !!

[JimM11]

@Kanerog420 At the EE login or on your profile, change password option.

[XRaySpeX]

@Kanerog420 : Which Internet pwd? Do you mean the router's WiFi pwd?

If so, login to the SH+ router & go to Home > Advanced Settings > Wireless & change Security password. Then Save.