WiFi 7

Daisyt90
Established Contributor
Established Contributor

How many people have got the new WiFi 7 router. I got text message and been on phone none stop. Been told should be getting new router last week. Still nothing and when go on chat. Get told not able to have it. Even though I’m a new customer and have the 1.6gb package and pay £79.99 

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Davidjb2
Explorer

I changed from a BT Wifi system to the EE Wifi 7 router about 5-6 weeks ago. Before the change, I was sold the concept that Wifi 7 would be much better, faster and more reliable than the BT system I had installed. Honestly, WiFi 7 is faster (at the device) than the BT system it replaced but it is not reliable the speed at the device (as opposed to the delivery speed to the house) is highly unstable ranging from 700mbps down to 0mbps and anywhere in between.  It is so variable and inconsistant that we are without internet connection for some period every hour, IOT devices are constantly being dropped from the network and streaming devices lag to the point that they are unusable. I have had an EE engineer onsite who told me that it was new and still quite unstable and it will likely take months for enough software patches to be developed to make it stable.

When we have enough Wifi stablity to actually test the speeds it often reports good results followed by bad within seconds. The online assitence has not worked, the onsite engineer did not make any measurable improvement and we are now going through the process of doing it all again.

The EE website looks like a rehashed version of the BT website with even less reliability (If that could be possible).

My advise would be to stay clear of EE and their Wifi 7 it is terrible and their support is worse.

Did you find out anything? Also on the same package but no communication re: WiFi 7. 

Nothing. There has been radio silence from EE. I am still suffering from a variable and inconsistent Wi-Fi signal, and we are without an internet connection for some period every hour.