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No upgrade option for Busiest Home Bundle

Realpearlmania
Explorer

‎28-02-2025 01:19 AM

I moved house a month ago & moved over my "Full Fibre Gigabit Essentials" to my new house.

I wanted to have "Busiest Home Bundle" put into my new house, but I was told I couldn't & I was never told a reason why. 

On my EE account, I don't see an option to upgrade to "Busiest Home Bundle."

Why can't I upgrade to "Busiest Home Bundle?"

Does anyone know? 

0 Helpful
1 REPLY 1
JimM11
Brilliant Contributor
Brilliant Contributor

‎28-02-2025 09:10 AM

@Realpearlmania Do you also have any DV Landline or EE TV associated with your EE Broadband, either off those currently do not allow the TOP 2 packages to be purchased or upgraded too.