I'm a new (remorseful) broadband customer.
As with many others my experience is that the pro extender only connects to the hub if it's either wired, or was paired while wired and then the the cable unplugged but not turned off (and therefore not moved). Once powered off and then on again I only ever get a flashing amber light (10cm from the hub).
I have read the other topics and so I understand all the suggestions about reboots, resets, leaving things connected for X time etc. and calling EE support. And yes I have seen the pinned post.
Chat GPT's view is the firmware on the pro hub is simply immature given the number of complaints, and that many people with any technical understanding end up using a third party hardware setup. I'm inclined to agree but would love to be wrong.
What I would like to know is does anyone here have actual personal experience of something that has worked ?
