So I've recently joined EE from BT on 30th October on the FF 900 all-rounder package. Long story short, I've added Smart Wi-Fi Plus was sent one disc and then got a second. Then added Wi-Fi enhancer. I was with BT for years but had FF installed in February this year. Old setup with BT smart hub 2 and 2 Wi-Fi discs and 900/110 package. Apart from the odd time, my kids moaned about the Wi-Fi upstairs while gaming etc. The experience with EE now is absolutely terrible on a daily basis. I thought the upgrade to Wi-Fi 6 and compatible smart Wi-Fi discs would be an upgrade from BT. The EE app is completely broken at times the Wi-Fi is shocking in the evening compared to the time with BT. I'm slowly losing the will to live with the kids moaning so much. Like I said compared to BT the first couple of weeks with EE has been a complete nightmare. If anyone can help on here as to what to try on my end I'll be very appreciative. I appreciate that upstairs is all over Wi-Fi and not using Ethernet is an issue. But sadly we rent our house so that's out of the question.
Setup: downstairs my gaming PC, i7 12700k RTX 4070 32 GB RAM 2.5Gbps Ethernet port. My son's PS4 Pro on Ethernet is both hardwired. No issues before EE.
Upstairs 2 smart Wi-Fi discs one in mine and the wife's bedroom and the other in our boy's bedroom. PS5 in our room and my 16-year-old’s gaming PC in the boys. PC specs. i5 12400F RTX 3060 16GB RAM 2.5Gbps Ethernet port. I've tried Wi-Fi and ethernet to my son's gaming PC from the disc. But I'm pulling my hair out.
Someone please help me 😩
PS Just to add I’m getting issues now with lag (Fortnite) (Rocket League) that my kids play, and speeds in the evening. 900 before the kids get home from school to 150/200 in the evening on the 900 package. Never had this issue with BT yes I would lose some speed because multiple people are using the BB. But to only get 150/200 is terrible
