Wi-Fi Signal Causing No Signal

[Hlvd]

I’ve got my EE router located in my living room and whenever I sit in that room I can’t get a Wi-Fi signal, it also kills my 5g signal and makes my iPhone 14 Pro Max unusable.

Wifi and 5g signal are fine when not in the living room.

Can anyone suggest a remedy to this that doesn’t include my current solution of switching off the router?

[Christopher_G]

Hi @Hlvd 

Welcome to the community.

Is it just the mobile phone that can't connect in the living room or do other devices have the same problem?

Chris

[Hlvd]

Hi, I’ve no access to anything else to try it out, I’ve no laptop or iPad.

[Christopher_G]

We need to establish whether the problem is likely to be with the phone or the WiFi connection, @Hlvd 

Is there anyone else that you know who could try connecting their phone or another device to your WiFi in your living room?

Chris

[Hlvd]

No, I’m the only one in the house.

I do have an Amazon Cube in the room connected by Ethernet cable, I’ll try it through Wi-Fi tonight and see what it does.

[Christopher_G]

That would be great, @Hlvd 

Let us know what happens please.

Chris