Wi-Fi Broadband

SBaDel
Visitor

I have recently moved over to EE wifi for my home and office Broadband, I purchased the smart hub, I then purchased a further smart hub extender/booster and it all worked okay for a few days but it is now not the case. Evening TV watching is the one thing that suffers the most, Disney+, BBC iPlayer struggle the most, I’m yet to watch a full episode without buffering. Any solution ideas would be appreciated

1 SOLUTION

Accepted Solutions
JimM11
Community Hero
Community Hero

@SBaDel Would try moving your extender closer to the Actual EE Router, where you have it just now may not be the best position for it, if you care to take a look would assume if this is all new then you have the EE Smarthub+ and also it's smart wireless addon! Link below!

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

 

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2 REPLIES 2
JimM11
Community Hero
Community Hero

@SBaDel Would try moving your extender closer to the Actual EE Router, where you have it just now may not be the best position for it, if you care to take a look would assume if this is all new then you have the EE Smarthub+ and also it's smart wireless addon! Link below!

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

 

XRaySpeX
EE Community Star
EE Community Star

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

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