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Where is my EE broadband

Abdulghafar
Explorer

‎14-12-2022 06:13 PM

Hi there,

I have received a message from EE to connect our router by tomorrow before 8am ,but unfortunately we have not received any of the equipment. I have been tracking my order but it is not showing.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎14-12-2022 06:21 PM

Hi @Abdulghafar 

Guaranteed to be in the massive postal strike backlog. 

Not much can be done except visiting your local sorting office with proof of ID and asking for a search. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.