Where Are the Landline Call Packages?

[Erskine0812]

I have a broadband package that includes my landline. I know that when I joined from BT, there were several call packages available. At the time I chose not to take one of these, but would now like to check what these packages are and if they are suitable for me.

However, no matter how much I search the EE site I cannot find any details of the packages available or even how to add them to my current package. I can find information on the site which clearly outlines the packages that are available, such as 700 minutes, etc. But no where can I find the package details, costs or options to add to my current package.

Anyone know what is happening with these?

[JimM11]

@Erskine0812 The link below will get you some information, think that there is an issue trying to get the 700min package though. HTH To get the price, probably requires a call to EE CS so they can apply any discounts etc....

https://ee.co.uk/help/terms-and-conditions/price-plans/home/ee-tv-broadband-and-home-phone-price-pla...

[XRaySpeX]

See p13 of Essentials, All Rounder and Full Works plans

You would need to call CS to order them.

[Erskine0812]

Thanks, guys.

I'm a bit puzzled by these. I assume that I am on Pay As You Go @ £5.39. But it is unclear to me if the 700 minutes pack at £8.63 is additional to this or if it is the total cost?

Any ideas?

[XRaySpeX]

£8.63 pm  is the total cost for the 1st 700 mins.

[Erskine0812]

Really? That sounds a better deal than the PAYG. I don't use the phone much. But recently I have had a need to do so and find I am avoiding it because the individual call charges are quite high. I made 2 shortish calls last month and this pushed my total landline cost over the £8.63.

Maybe time to give them a call!

[JimM11]

@Erskine0812 Correct, does not take much to rack up a bill, do let the forum know with regards to the 700min package, think someone posted earlier that it was not available now, but that may have been due to BT - EE changeover, not sure....

[Erskine0812]

JimM11, I will do.

[Rbobby]

I’ve to upgrade my landline to the 770 minutes deal 

They told me it was no longer available 

[Midnight_Voice]

@Rbobby 

Refer them to the current price list, dated 30th July 2024, just over a week ago. It is 700 minutes though, not 770, and I have heard it called the ‘Limited Plan’, to contrast it with the Unlimited one that is rather more expensive,