Websites blocked

Jm1315
Visitor

Some websites are blocked 

4 REPLIES 4
loz234
Explorer

There appears to be a DNS problem BT/EE. I could not see lots of websites. A temporary fix was to change my DNS settings to use Google DNS with the address: 8.8.8.8.

EE: Can you sort this out?

XRaySpeX
EE Community Star
EE Community Star

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yep, I am talking to support. Note that this is not a user account issue. This appears to a be uk wide issue. As per downdetector.co.uk

Mustrum
EE Community Star
EE Community Star

@loz234   switching DNS is a good shout, alas not all customers can do that as there are restrictions on some routers.