Incredibly bad service

[Kelvinlack]

My EE broadband is terrible. It is impossible to get to speak to someone. I have registered fault and complaint and not received any response. Appalling service.

[Chris_B]

@Kelvinlack  Exactly what is the issue with the BB ?  

[Kelvinlack]

Keeps cutting out. All corrective measures repotting router etc don’t work. Can’t get any response from EE

[Northerner]

Hi @Kelvinlack 

• Mobile or fixed line broadband. 
• Which router do you use. 

Thanks 

[Kelvinlack]

I just need to speak to someone. I don’t give out configuration details on line. EE will have all these if I can get to speak to a human being.

[XRaySpeX]

@Kelvinlack : This isn't EE CS. This is a user discussion group which won't have access to your specific a/c. You need to raise this with CS.