ordering questions

ScottMoran · ‎13-10-2026

Does the EE TV work with BT buisness broadband ?

also i cant see how to order online without requesting a broadnband service ?

2nd the apple tv box option now seems to be missing, is this due to a new box being released or has tat option now gone ?

DarrenDev · ‎13-10-2026

EE TV is not available to order on business broadband.

If you have a consumer broadband service then it can be ordered on top, however without that, it'll force you to order broadband at the same time.

The Apple TV box is only available to order in store, or on the phone. Unfortunately we saw a high volume of fraud via the online route, so it has been suspended.

View solution in original post

Schockwave · ‎13-10-2026

@ScottMoran , do you not have broadband with EE? If you do not and do not have the router from EE, then EE TV will not be available as it is only available with EE broadband and the router.

No idea about Apple TV, sorry cannot answer on that one, they may have sold out.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

DarrenDev · ‎13-10-2026

EE TV is not available to order on business broadband.

If you have a consumer broadband service then it can be ordered on top, however without that, it'll force you to order broadband at the same time.

The Apple TV box is only available to order in store, or on the phone. Unfortunately we saw a high volume of fraud via the online route, so it has been suspended.