Pairing App to box

Jobeth · ‎01-12-2025

I’m new to EE from sky and I’m trying to pair the EE app to my boxes to record from the app…it continuously says no box found?

Christopher_G · ‎01-12-2025

Hi @Jobeth

Welcome to the community

Assuming you have EE TV and are using the EE TV app, you can pair your EE TV box with the app by going to the My TV option in the bottom right corner. The EE TV box needs to be switched on and connected to the same router as the device you're using the app on. You need to then allow the connection on your app device.

Let us know if you manage to connect it.

Chris

View solution in original post

XRaySpeX · ‎01-12-2025

What box?

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Christopher_G · ‎01-12-2025

Hi @Jobeth

Welcome to the community

Assuming you have EE TV and are using the EE TV app, you can pair your EE TV box with the app by going to the My TV option in the bottom right corner. The EE TV box needs to be switched on and connected to the same router as the device you're using the app on. You need to then allow the connection on your app device.

Let us know if you manage to connect it.

Chris

DarrenDev · ‎03-12-2025

@Jobeth pairing with the app is so that you can remotely set and manage recordings. It appears you have 2 TV Box Mini - neither of these can record, so the app won't allow you to pair with them.