Website isn't working, on hold 20mins, just want to cancel broadband

[Scree]

Website isn't working, on hold 20mins, just want to cancel broadband. 

[Mustrum · Accepted solution]

@Scree   you can;t cancel online, but the following help page shows the steps to be taken.

HTH

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan