cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Want to check speed of broadband, but even 'service' checker isn't even working

Nitrosnail
Investigator
Investigator

I believe my network is slow.

I pay for 500mb and not even getting 150 consistently.

Therefore, I am trying to use EEs speed checker, but first you need to check 'service in your area'.

 

Even this won't work. Seems like a con to try and not let me check my speed as they know I'll be out of the contract before the day is over...

3 REPLIES 3
robh661
Established Contributor
Established Contributor

There’s a free broadband speed test app, look for Speedtest by ookla,  online  think that’s the company, name, sorry if I misspelt it. it’s also available as a mobile app, look in the relevant App Store depending on what device you’ve got. 

JimM11
Brilliant Contributor
Brilliant Contributor

@Nitrosnail Use this speed test, the speed to your device does not matter if wireless connected. Best to use ethernet connected device if possible, will give you the truest speed indication.

thinkbroadband :: Providing UK Broadband News, Information & Independent Analysis for over 23 years

XRaySpeX
EE Community Star
EE Community Star

Welcome to EE's Home Broadband Forum.

1. Try a wired speedtest, using an Ethernet cable supplied with the router, here http://www.thinkbroadband.com/speedtest.html . Click on the "Results Page" button at the bottom of the graph you first see and then copy to here just the "Link to this result:" link that you see below the next main graph.

2. What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, not the Postcode Checker.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP