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WIFI 7 Pro TV Box issue?

Obi-JOn
Investigator
Investigator

I'm an EE (BT) customer with a WIFI 6 router and a Samsung Neo TV. I bought a WIFI 7 Router for better wifi coverage in my house which is tall and thin. The coverage with WIFI 7 is much better and would be ideal if the EE TV probox didn't keep cutting out with Broadband issues (both direct ethernet connected and wifi) after about 30 mins or so of streaming regular TV? Netflix and Prime seem unaffected but I've not tested to the same extent. I need the community expertise to help me solve this puzzle. BTW, I bought two wifi 7 routers as I thought the first may be faulty. Potentially I now have 2 barely used for sale if I can't solve this problem. Fixes or offers gratefully accepted. Cheers

10 REPLIES 10
Richardr66
Skilled Contributor
Skilled Contributor

How are your TV channels received on the EE TV box? Are they streamed channels, aerial provided channels, or both, and are the problems on both types?