16-02-2025 08:29 PM
Hello. I've been a BT broadband customer since the 90s through several addresses.
The broadband speed at my rural address is slower than in previous years and there are no current plans to upgrade the lines. There is no EE mobile coverage in my area either.
I'm half way through a 24 month broadband contract and am still using BT Smart hub 2 with a number of black spots in the house. Am I eligible for a complimentary newer EE branded router and are they better performing in terms of WiFi coverage?
Thank you in anticipation.
Solved! See the answer below or view the solution in context.
16-02-2025 08:36 PM
@Dissident if your router is faulty then EE would replace it, but it is unlikley to give you better WiF, unless you also go for WiFi extenders at extra cost.
16-02-2025 08:36 PM
@Dissident if your router is faulty then EE would replace it, but it is unlikley to give you better WiF, unless you also go for WiFi extenders at extra cost.