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Upgrade from Legacy FTTC to New EE Full Fibre

XRaySpeX
EE Community Star
EE Community Star

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected.

In early Dec. 2024 I ordered the upgrade & EE booked an Openreach (OR) engineer to install it on 30th.Dec. He promptly arrived then in an OR van also marked with C.J.Quinn, so I don't know whether he was really OR but he did do a neat efficient job.

He laid my new fibre cable overhead from the telephone pole in parallel to my existing separate landline about a foot apart to my roof area, than vertically down to near ground level to a small grey external box & then horizontally to a entry point he drilled close to where my existing landline enters. On the inside he fitted a 1 Gig ONT resulting in this setup:

XRaySpeX_0-1737136628513.jpeg

Once I hooked up the SH+ (SH32B) sent me beforehand I speed tested it at ThinkBroadBand to get sync speeds of 150/30 Meg as it has been since. I confirmed with the engineer that all was satisfactory & he left.

It took about 2 weeks before my legacy FTTC line was cut off. So for a time I was running 2 BBs, FTTC & FTTP, thro' 2 different routers.

I am longer using the SH+ but am using my original BrightBox 2 because I know it can reach all the places I want it to reach, all my devices recognise it without change & it is functionally stronger than the SH+. The only thing missing is IPv6 but I can live without that..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
49 REPLIES 49
Chris_B
EE Community Star
EE Community Star

@JimM11   The humour has always been there I just need to be careful on how it’s used on this forum.   I have to set a standard or I could be in trouble.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

@Minkey1   And when someone picked up a phone in the house and tried to make a phone call it went to pot.   haha.   Early days of the internet were great at the time it seemed but in reality not so much.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Minkey1
Star Contributor
Star Contributor

@Chris_B 

Oh yeah 😂

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
XRaySpeX
EE Community Star
EE Community Star

This full fibre has v. good latency. My ping to BBC.co.uk is 4 - 6 ms whereas on FTTC it used to be 10 - 12 ms.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
pcoventry8
Established Contributor
Established Contributor

And there was me taking advice from someone who double filters their 5C! Come on - I thought you knew what you were doing!

<sighs> 

@pcoventry8 : Who are you addressing? Please use the Reply button on the post you are replying to. 

What does "double filters their 5C" mean?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
MBEE
Established Contributor
Established Contributor

...am using my original BrightBox 2 because I know it can reach all the places I want it to reach, all my devices recognise it without change & it is functionally stronger than the SH+"

 Amen; such an old router but it just keeps on giving; am also still on my trusty BrightBox 2 and was wondering about the functionality of the newest SH+ & Pro routers but I don't think I'm going to bother now; nor fuss over the new deals or infrastructure in my area, which has seen best case go from two available FTTC plans to several full FTTP plans in the last 2 years since I upgraded to a fibre plus plan.

Am approaching end of contract now and it's gone from £26pm to £28pm -soon to rise again end March of course- for 71.9 Mb - 72.8 Mb (min 67.30 Mb which I'm barely getting lately), however the current equivalent full fibre essentials plan wants £30pm from end March for about the same 74Mb speed ...but the guaranteed speed is only 37Mb, so almost half my current FTTC guaranteed speed! What's that all about?!

No intention of paying more to get less, for now at least, I guess.

Matt_124
Star Contributor
Star Contributor

In fairness the plan doesn't have any price rise this year, remaining at £26.99 until March 2026, but the Stay Fast Guarantee at 37 Mbps is a strange one.

Screenshot_20250307_171945_Samsung Internet.jpgUnlikely it drops that low, but I get what you're saying.

humeka
Valued Contributor
Valued Contributor

I think he was referring to the black filter(?) plugged into the 2 way extender you had plugged into 5C NTE Master socket , which of course was not required. 

XRaySpeX
EE Community Star
EE Community Star

Yes, @humeka & @pcoventry8  , that's a DSL adapter plugged into a phone socket splitter, both inactive, from pre-history. Was once used with PC's Phone Dialler.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP