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Upgrade from 4G mobile broadband to Fiber?

ARD1608
Visitor

‎15-05-2024 09:09 PM

Has anyone changed from a 4G mobile broadband to a Fibre contract? I finally got fibre in my area and called EE to see if I could upgrade but was told I'd have to pay a huge fee to get out of my 4G contract? Seems a bit ridiculous to me since I'm not trying to leave EE.

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎15-05-2024 09:13 PM

@ARD1608 : There is no upgrade path from mobile BB to fixed Home BB. They are separate product lines & technologies.

You may still order Fibre BB but it will not affect your mobile BB contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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