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Community Activity
Is my direct debit cancelled, if payment missed?
Hi,I missed my direct debit payment for EE mobile at the end of May due to lack of funds, it was tried again a week later I believe and it was returned, just made a payment now via EE app notification and now showing as paid. Can I confirm that my di...
Resolved! EE Finance Full Payment Error
Hi EE Community,I'm hoping someone can offer some insight or has experienced a similar issue. I'm trying to pay off the remaining balance on my loan through the EE portal, but I'm encountering a persistent error that prevents me from completing the t...
ee app
up graded yesterday to a sim only contract yesterday and got a tablet aswel since up grading yesterday keep getting this any ideas
Smart Hub Pro vs OrbiPro
I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...
Will EE stock Motorola Razr 60 Ultra in Cabaret Pink?
What it says on the tin really. Anyone know if EE will be stocking the pink colour that's reminiscent of the popular OG Razr series?
Itemised Billing availability
Where is my itemised billing never available online?? I pay for a service that never seems to work.
Unable to login and access info on EE app
For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...
wifi trials
Ive had this e mail come through.. not sure if it's legit We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like yourself.We’re due to begin a new trial aimed at improving our customers' home Wi-Fi experienc...
EE Gamecard wrong PIN
I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...
Charge for alleged non return of equipment
I have been repeatedly advised by EE that equipment returned to them by post has not been logged into their system. I have called and explained the return posting details, date of posting, Post Office address. I received a call a few weeks ago and ex...
