Community Activity
EE Sponsorship - Will EE Sponsor my son's football team?
My son's football team are coming to the end of another season and have struggled in the past to gain sponsorship. Does anyone have any information on how to potentially gain sponsorship via EE? Is there a way to contact a sponsorship team? I would ...
Netflix - where is Standard with NO adverts ?
I was going to migrate from BT to EE Broadband and TV, but I notice that Netflix standard with NO Adverts isn't available. It seems when on the base Entertainment package which includes Netflix Standard WITH adverts, you can only upgrade to Netflix ...
Home move issue
I’ve recently moved and despite telling EE before I moved they can’t complete the switch to my new address. I’m being told different reasons for this ranging from it’s an issue with the new owners of my old house claiming that line to can’t process t...
PAYG 4G wifi
I have purchased a 4G wifi dongle with a data sim. I am trying to see the balance on the sim and to be able to top up. Everything I do asks me for my mobile number, the data sim does not have a mobile number so I am at a loss what to do. I am not an ...
SW40J WiFi Extender not connecting from more than 1m
Hi - been in IT for the last 30 years, so this really shouldn't be this difficult for me (although I am happy to be proven wrong!).I'm just having trouble getting the SW40J WiFi Extender to reliably connect over more than 1 meter from the main hub, w...
Pay as you go
i ordered a £10 top up and the money was taken from my account but received this message and no top up , how can I get my top up or money back ?
Number transfer
I bought a new phone in January with an ee sim. Ported my number over and even had a text saying my number has transferred weeks ago.Now I can receive messages /calls to my old number, but cannot use it to make calls to people or text them. It says t...
my account is clossed
when i logged into ee it says my account is closed but I still have an account as I am paying monthly.
Order update
I ordered the google pixel 9 xl in obsidian a week ago today to be delivered to a store , I’ve received an order number I can track which hasn’t changed once and the only correspondence apart from that has been the direct debit confirmation for the d...
£5 Pack
how do I get more calling time with £5 voucher credit