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Turn off voicemail

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mikcatta
Investigator
Investigator

‎12-05-2026 05:07 PM

 
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XRaySpeX
EE Community Star
EE Community Star
In response to mikcatta

‎12-05-2026 07:15 PM - edited ‎12-05-2026 07:17 PM

@mikcatta : You can't turn landline 1571 VM service OFF but when you dial 1571 under Personal Options (2) > Calling Options (3) > Ring Period (2) there is an option to set the ring period to Short (4 rings), Medium (7 rings) or Long (10 rings) to give time for your own answering machine or yourself to pick it up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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mikcatta
Investigator
Investigator

‎12-05-2026 05:10 PM

Phoned EE and they told me it is not possible to turn off voicemail on our EE full-fibre landline.

Is that true, as people have left messages for us,  but if we only ever pick up the handset to answer a call, we never know there is a voicemail waiting.

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JimM11
Community Hero
Community Hero
In response to mikcatta

‎12-05-2026 06:36 PM

@mikcatta There should be a different intermittent tone when a voicemail is left for you, and yes the voicemail feature will NOT be turned off by EE....

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XRaySpeX
EE Community Star
EE Community Star
In response to mikcatta

‎12-05-2026 07:15 PM - edited ‎12-05-2026 07:17 PM

@mikcatta : You can't turn landline 1571 VM service OFF but when you dial 1571 under Personal Options (2) > Calling Options (3) > Ring Period (2) there is an option to set the ring period to Short (4 rings), Medium (7 rings) or Long (10 rings) to give time for your own answering machine or yourself to pick it up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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mikcatta
Investigator
Investigator
In response to JimM11

‎13-05-2026 09:08 AM

Yes, but clearly you didn't read my post that says we only ever answer incoming calls, so wouldn't be aware of the intermittent tone.

Extending to 4, 8 or more rings doesn't help either as that doesn't solve the issue.

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