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Switching old number to ee
Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice?
Cant send messages to short code numbers
I am unable to send messages to any shortcode numbers including 150. I can not see any reason why in my settings. Any idea on what could be causing it?
Resolved! damaged phone and swapping sim cards
I have an account wit three phones on three different numbers> I have a smashed screen that has stopped working on one phone. Can I remove the SIM from this Samsung Galaxy S23 FE and put it in one of my Iphones to get a useable phone? Thanks.
Unable to gift data
Hi I used to have two EE mobile phone accounts. One with my mobile and another with my wife’s and daughters mobiles. I was able to gift data between the two numbers on my wife’s account. Having upgraded my phone to unlimited data I decided to merge...
Roaming
My daughter forgot to connect her roaming on her phone before going to italy yesterday. She had a spending cap on which was lifted but still no joy. We have tried all the instructions as her phone is on my account. What can we do? I have tried...
EE WiFi Pro Extender mis-reporting ethernet speeds
After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...
EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Resolved! Cant unlock old iPhone
Read morei have an old iPhone 3GS locked to the Orange UK carrier, but from what ive searched, that carrier turned into EE. so, i tried unlocking it online via the website but its been 3 days and it just says "we're busy unlocking your device, check ...
Smart Hub Plus - can you forward port 80?
I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...
How can I report a fault with someones broadband and phone
I have wasted 3 hours attempting to speak to EE customer service, to report a fault with my sisters broadband and phone. The bot system is worse than useless and end up in a permanent loop.Why does EE make it so impossible to speak or report a proble...
