Static IP

[donataz]

hello, im still uncertain when it comes to Static IP adress. Does EE provide me with one if I asked? As I see other broadband providers do. Having a small home server I need access to a static IP, have been with EE for some years now really loved the service up to this point, will be a shame if I have to move on. I saw the option on the router, but not sure if it works

[IT-4BusyPeople]

I think it is a case of accepting that EE won't be giving out static IPv4/IPv6 addresses.

Personally, I'm still using the A&A L2TP-VPN service - last week the lines to the village were cut and out of action for 4 days. The router switched to 4G (and a change of public IP address), however, to the outside world nothing had happened as my A&A provided static IP (used in my DNS records) just continued to work.

[Profile closed]

BT, sky and virgin offer static IP addressed and have done for years. Sky call it a gamer profile which is their fancy way of calling it for residential customers to get static. For the other two providers they also offer static IP addresses for residential use, Vodafone I have never used. Mostly this service is for gamers or people working remotely from home and their employer stipulates as static is required for remote access. Most of the mentioned companies don’t publicly advertise this as they prefer residential customer to be on dynamic IPs but they know a small percentage of there residential customers will ask and they don’t want to loose business.

Also when I refer to remote access for working from home, this is where your main use of broadband is residential, typically over 50% and your not running a business from your property, thay your working for an employer and work remotely from home part/full time. Therefore there is no requirement to switch to business broadband.  

[SwearyMark22]

BT do not offer static IP addresses in any way to residential customers. They also don't dress it up in another name.

[grsdev]

The total absence of a static IP address on EE is the main reason I don't use them as an ISP. There are some public-facing services running on my systems that require this (Asterisk VoIP server, virtual radar to name but two). They may not be the kind of service commonly used by the general public but they *are* used. There's a whole community of virtual radar operators that feed into services such as FlightAware and the like, for example. A static IP address makes operating these services much, much easier and if EE were to start providing this, I would switch instantly.

[Profile closed]

Well I had a static IP with BT for 4 years. I also never said BT call it another name, I referred to sky, who was my employer that they offer a “gamer profile” which in essence is a static IP address. Also virgin media who I have just swapped away from provide a static IP. 

[PM4]

Hi again IT-4
I'm nearly reconciled to contacting A&A as we have to do some major changes to all our systems.  While have a final look at alternatives to get round the CGNAT issue for cameras I came across the SimRush Go+ from https://www.freeclix.com/data/iot/  and wondered whether this would be an alternative solution to achieve a static IP on a 4G connection.  Not clear as to whether I would need to move to their 4G offering or whether I could remain with EE and use SimRush. 

[joel_wraight]

Hi Richie,

From my experience BT do not offer static IP’s to residential customers and haven’t for quite some time. I am fairly certain of this. Same with Sky. But I’m not as certain about Sky. I wouldn’t touch them with a 74 foot barge pole. I wouldn’t go with Sky even if someone gave me a million dollars to do so. The face they hide your PPP credentials from you (have to use Wireshark) to retrieve them and they also use Option 61 DHCP making it very, very awkward to configure 3rd party routers / modems to work with their connection. So even if Sky did offer a static IP I wouldn’t go near them. Also Virgin don’t offer static IP to residential customers of that I am absolutely certain. Even if you’re a business customer of Virgin, it’s a massive monthly fee to retain a static IP. Crazy. Im with Elite internet now as I’m a reseller of them. Have been for quite some time. Very little / no packet shaping / contention and but are more expensive than most providers. Then again you get what you pay for. I agree, if EE offered a proper static IP I would probably recommend a lot of my customers go with them. I use EE for my mobile so would like to be able to use them for broadband. But until they offer static IP’s this will not happen. For now If you want a static IP I’d recommend Elite, Zen, Plusnet (check if Plusnet still offer a static IP as I haven’t used them in a while now). 

[Profile closed]

Hi, 

I know for a fact that sky do offer a static IP although they don’t call it that. They call this a gamer profile. I worked for them for close to 15 years as an area manager in their retail department. BT I was with about 2 years ago but I had a static IP. When it comes to static with EE you can actually get one but they try everything to try to prevent this. I called their tech team and was told, no we don’t offer it but when I took the package the condition I went for it was because their sales team said they offeered it and they had to honour this. I was told that if you’re running their new FTTP then there is actually a business clause in it permitting business use. For that reason if you say you are working remote from home and your network access requires a static for security they have to honour this under their “permitted business use” clause of their contract. This is the same for BT, if your a remote worker using you domestic services for home business use for an company that’s not in your name, IE business is not based from thay house, they have to provide you with one. 

[joel_wraight]

 

[joel_wraight]

Are you sure you’re talking about residential packages here? In terms of ‘permitted business use’ clauses etc? Because I’m talking about non business lines (residential).