Speed sold lower than BT wholesale speed

[downloader]

I bought the 1.6gbps busiest home product, but I'm confused how they're able to deliver the advertised speed when BT wholesale says up to 1000mbps.

Is this a normal occurrence?

[XRaySpeX]

It's a new Openreach "pilot" BB product (1.8 Gig) that is not yet wholesaled by BTw to ISPs. Therefore you don't see it yet on their site. EE buy it direct from OR.

[Mustrum]

@downloader   yes it is normal. Not sure why, but the BTW checker has not been updated.

If you look on the Openreach site it will show if up to 1.8Gbps is available. with overheads 1.6Gbps EE product.

[Mustrum]

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@XRaySpeX wrote:

It's a new Openreach "pilot" BB product (1.8 Gig) that is not yet wholesaled by BTw to ISPs. Therefore you don't see it yet on their site. EE buy it direct from OR.

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That is not how it works, for one the trial ended in April, the 1.2/1.8 product has been available to other providers since then. Openreach's remit is from the customers property to the exchange, BTw carry traffic from the exchange onwards across the network to the varies gateways.

Some bedtime reading https://www.thinkbroadband.com/news/9885-true-gigabit-openreach-full-fibre-to-fully-launch-on-1st-ap... 

PS the BTw checker shows  1000Mbps or 1Gbps  the EE offering is 1.6Gbps so faster, not slower as per the title.

[XRaySpeX]

@Mustrum : I'm not talking about the plumbing. I'm talking about the selling. 

OR is required to be ISP-neutral.

That linked article, which i did read in bed previously, makes no mention of BTw's involvement in this. Thus BTw has no rôle in its marketing even it does provide some of the routing 😉 .

[JimM11]

 Have found doing a secondary check lets you know what is better, then going to find if the ISP is available to retail it at present, catch up situation. @Mustrum @XRaySpeX Full speed available at my address, but EE not selling yet, Vodafone was the only one available, couple weeks ago.

Fibre Checker

[XRaySpeX]

@Mustrum : I'm not talking about the plumbing. I'm talking about the selling.

OR is required to be ISP-neutral.

That TBB article you linked, which I did read recently in bed, makes no mention of the involvement of BTw in this. Thus BTw have no róle to play in its marketing, despite providing some of its routing 😉 .

[GosforthUK]

To be fair, I have 1.6 Gbps package working from December 2023, and OR Wh. Checker NEVER was updated and still showing  1000/220 as potential maximum...

It's somehow interesting, as they entered full service, from trial period back on May 2024, and still not stated it on checker, but probably nothing we could do...

however, (at my occasion) Line it's, in theory capable to do up to 3 Gbps down, 500 Mbps up, as per equipment used, but my guess it's as this will be never  see such speeds, whiulst contended service.

Be fair, my 1.7 to 1.8 Gbps down is consistend and I can't complain about it. What I do not understand it's why they never put 220 Mbps as upload speed, and stuck on 120 Mbps instead...  

[XGSIsOn]

Greets. 

1800 not a pilot product it's full release.

EE do not purchase it from Openreach, they use BT Enterprise/Wholesale.

That part of the group isn't as closely regulated as Openreach so a little more flexibility there in terms of what's offered to whom, when, and at what pricing.