13-09-2024 12:42 PM - edited 13-09-2024 12:45 PM
So back in May are contract finished with EE for Broadband been with them from the start through all the buyouts going right back to the Freeserve days. So on the EE site website it give the available deals but they all said no phone line from that point on on the packages so that's it we have to lose the phone. Absolutely no place on the EE site does it say you can keep it if you phone them. [ At the time and still lots on line and in the press about it being the end of phone lines] we have only just found this out now 4 months later we could have kept a line and just plug the phone into the router afterwards if we had called them. To get a line back we have to get a new line put in by BT at a huge expense what a joke if it was not going to cost so much to cancel the contract I would leave now. So to anyone at management level in EE may the pox thousand horse fly's infest your underwear.
14-09-2024 11:22 AM
AS you say this option wasn't offered at the point I re-contracted I want nothing more to do with EE and will depart to a second provider as soon as it makes sense money wise