The EE Community

This is really bad service. I have had nothing but trouble.

EE account

Hello EE Support, I’m writing this message out of frustration, as I’ve been trying to resolve a simple issue for more than six months without success. Despite being an EE customer for over half a year and paying more than £200 a month, I still cannot...

Roaming

HiMy son is in the EU on holiday. He is unable to make calls, has been told he has a £0 spend cap and that he has no data available. The last two are incorrect -  we manage his account and have checked to see he has data (and we have added spend).  W...

sims

can anyone tell me if my I phone  SE2020 sim card will fit into an I phone 16 please?

Why are EE having so much issue upgrading my broadband?

At the start of the month, I  tried upgraded my Broadband deal from Full Fibre 500 to Full FIbre Gigabit essentials and on 2 occasions so far, it passed the activation date and I had to phone up, for them tell me my upgrade got "stuck" and they cance...

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

Local tower outage

EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...

E sim not activating

I have just ordered an extra line on my account, being an e sim. However when I’m trying to activate the e sim through how the email says it’s telling me I have input some incorrect information to the billing account, this information I’m providing i...

NHS perks password reset won’t work. Checked junk mail

NHS Perks password won’t work and password reset I don’t receive an email. I’ve checked junk with no luck. Any idea how I can get this to work or who to speak to? Thank you