Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Smart hub 6 plus firmware r4.26.1-R-1860948-PROD-83002

Clever_Trevor
Established Contributor
Established Contributor

‎26-05-2026 12:52 PM

Hi 

I noticed last night - new firmware r4.26.1-R-1860948-PROD-83002 on the EE hub 6 plus….

Anyone know what this update adds/ fixes ….?

As only reason I knew is 

1/ I had a Netgear WiFi extender which disconnected & has/had lost its connection to the hub

2/ ( I had 1/ above added as poor WiFi to detached garage ) - However; I now notice the WiFi to these further devices is now much better ( instead of 1 bar strength at those device, is showing 2 / 3 bars 👍)

So, I am leaving the WIFI extender disconnected - as WiFi appears better 

I do not see any other features/ changes in settings - but am pleased to see WiFi working better for me ….

Thanks. 

0 Helpful
8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

‎26-05-2026 12:56 PM

@Clever_Trevor wrote:

Anyone know what this update adds/ fixes ….?

Nobody on this user discussion forum would know! EE never releases Change Logs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
JimM11
Community Hero
Community Hero

‎26-05-2026 12:58 PM

@Clever_Trevor There is never anything published as to what is done or why, but yes OP posted yesterday that the SH32B had been FW updated, lost a few IOT's but back online now.

0 Helpful
Clever_Trevor
Established Contributor
Established Contributor

‎26-05-2026 01:03 PM

Thank you.  

well, if I notice anything else then will post. 

thought it worth sharing the improved WiFi that I see 

cheers 

Cliff_G
Skilled Contributor
Skilled Contributor
In response to Clever_Trevor

‎28-05-2026 05:51 PM

This firmware update has caused my phones to drop off the wifi, noticed as of 26/5/2026

Clever_Trevor
Established Contributor
Established Contributor
In response to Cliff_G

‎28-05-2026 06:02 PM

Hi Cliff_G 

is interesting you had that issue. I did have same happen with an extender - then started to investigate the cause & noticed the firmware had updated. 

to resolve it - I used the EE app ( select manage hub ). Click list devices & the extender was showing offline - I then clicked on the edit & selected ‘forget this device’ then turned the WiFi extender back on & it reconnected. 

seems EE have tweaked the WiFi. 

Hope this helps. 

 

Cliff_G
Skilled Contributor
Skilled Contributor
In response to Clever_Trevor

‎28-05-2026 10:23 PM

Thanks.

My solution seems to be to power down the router for 20 minutes.  So far that's been around 5 hours and everythign has been behaving perfectly.  We'll see if it lasts...

0 Helpful
Cliff_G
Skilled Contributor
Skilled Contributor

‎06-06-2026 02:59 PM

Was talking to one of the EE Guides today (very helpful). They are now aware of Wifi problems likely around this firmware update (on the 2.4 GHz signal, I told him). Apparently the update was to align the EE routers with the BT ones (in some way, no detail given). I asked if an update was likely to which the answer was basically no, unless they do find sufficient reason to fix a problem.

JimM11
Community Hero
Community Hero
In response to Cliff_G

‎06-06-2026 03:09 PM - edited ‎06-06-2026 03:11 PM

@Cliff_G Not enough traction on the EE side yet, so really not surprised by the reply you got. They don't fix problems that are years old, so why do one that has just cropped up.... There was an issue on 2.4Ghz being fixed and jumping all over the place from previous ie would not hold the fixed channel that you selected, never seen it myself on my EE Hub but others reported so....