Smart Hub is disconnecting

[Shaw4]

My Smart Hub is playing up I have downloaded the following stats but haven't got a clue what to do next. 

Product name	Smart Router
Serial number	2.01E+09
Fireware version	v0.05.02.02081-EE (Wed Feb  8 11:32:48 2023)
Board version	R01
GUI version	1.2 06_07_2022
DSL uptime	0 days 0 Hours 17 Mins 27 Secs
Data rate	10.0 Mbps / 34.9 Mbps
Maximum Data rate	14.3 Mbps / 35.4 Mbps
Noise margin	8.4/4.2
Line attenuation	9.9/20.6
Signal attenuation	9.9/22.4
VLAN id	101
Upstream error control	Off
Downstream error control	Off
Data sent / received	54.6 MB Uploaded / 1.5 GB Downloaded
Broadband username	PRODUCTIONHQNUN508112042@fs
2.4 GHz wireless network name	EE-X9A16S
2.4 GHz wireless channel	Smart (Channel6)
5 GHz wireless network name	EE-X9A16S
5 GHz wireless channel	Smart (Channel44)
Wireless Security	WPA2 (Recommanded)
Wireless mode	Mode 1
Firewall	On
MAC address	CC:D4:2E:8E:33:37
Software variant	-
Boot loader	0.1.7-EE (Fri Sep 20 18:43:31 2019)

The BT speed test was executed sucessfully - it says.

PING 22 ms
DOWNLOAD 20.02 Mbps
UPLOAD 545.97

Can anyone help please?

Many thanks

[XRaySpeX]

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Which EE BB product do you have?

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post just the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.