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Roaming pass brought when not needed

Hi all, Please could somebody help me to remove a data roaming pass and get a refund as I was brought a roaming pass whilst logged into my account (which already has a roaming abroad inclusive extra on it) instead of my parents. Therefore, I think ab...

Spikey007 by • Investigator
  • 14 Views
  • 1 replies
  • 0 Helpful

Switch 2 delivery

HelloI’d ordered a Switch 2 bundle on 07 June and understood that this would arrive within 1-3 working days. The tracking page hasn’t changed since 07 June and simply states that the order should arrive within 48 hours. I’ve not had any emails from E...

Resolved! Two accounts but only one showing

My wife had EE broadband for several years but is unsure if she had an EE online account. Regardless, she could not log into it when she tried, even using "forgot password". Yesterday, she placed an order for new EE broadband and successfully created...

DrPeterS by • Investigator
  • 90 Views
  • 4 replies
  • 3 Helpful

Im about to get EE TV and Broadband. Any recommend a friend deals?

Im sitting waiting for engineer to hook me up with EE TV and BB.If all goes well id like to recommend my mumIve just cancelled her astronomical Virgin tv but kept the BB for now.Is there any bonus from EE for her or me by recommending here. CheersMar...

Markybhoy75 by • Established Contributor
  • 4 Views
  • 1 replies
  • 0 Helpful

Porting within EE.

I have a sole ee account and my partner has a sole ee account.  one of my phones is on her account (and is out of contract) but I want it to be on my account.  if I get a porting code (i.e. get her to get me a porting code), can i then use this code ...

£30 additional trade in

I recently added a PS5 Pro to my plan and received everything as normal, however I was told I would receive a code to add £30 on to trade in my old console, however this has not arrived, and EE online chat has so far only attempted to upgrade my broa...

Jduncan87 by • Investigator
  • 16 Views
  • 1 replies
  • 0 Helpful

Resolved! Unable To View Bill

I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...

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Cannot link my business broadband SIM

I tried to add my broadband SIM when I got it a few months ago, but it gave an error, so I ignored it. However now I need to do download the bills for the accounts, and I still can't link it. When I try it takes the number, sends the modem a text wit...

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